Shipping
By paying, you are agreeing to all the terms described below:
About
I’m and individual selling her whole collection, not a shop, nor a business.
I’m selling because we need to replace stolen materials, tools and machinery taken from the build site of our new home. Construction has been stalled since August 2022.
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
Please check with your country’s customs office to determine what these additional costs will be prior to buying.
These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.
Price, Offers & Buying
If a doll or item has no price, please feel free to make a reasonable offer. The same applies to priced dolls and items, I’m open to hearing fair suggestions.
If you need more pictures, a more detailed description or anything at all, please just write to me, sending me a message on fb or telegram (@theblackcatpt) and the reference for the item(s) you need more information on.
I will describe everything to the best of my ability and list any faults I see. You are responsible for asking any questions before you buy. All sales are final! No buyer’s remorse, so think it over very well before you buy and pay.
Pets, (no) Smoke & other things
All items have been stored away and come from a smoke free environment, but we do have pets and hair gets everywhere. I do my best to send everything hair free, but you will find the occasional stray hair stuck to plastic or tape. You may also find sticker residue where a price sticker might once have been. Dust residue may also be present in box cracks and joints. Bear all of this in mind.
Payments & Refunds
I won’t refund buyer’s remorse and I will only ship after full payment has been made to registered Paypal addresses exclusively, declaring FULL VALUE. If for customs reasons you want a lower value declared, you can pay as a gift and I will accommodate you.
International payments can be done by PP
European payments by PP or bank transfer.
In Portugal you can additionally pay by MBWay or Referência MB.
Payment is in EUROS. I don’t do crypto.
Layaways
I will consider short layaways, but you need to be fully aware that there will be no refunds on instalments paid. You need to consider that if I’m setting something aside to accommodate you, I’m possibly losing a quicker sale to the next person. Once an instalment is paid, it can’t be refunded.
Packaging & Mailing
All orders are shipped within 1-3 days of payment clearing, depending on week day. You will get your tracking number as soon as the package is dropped at the Post Office.
Shipping
ITEMS (dolls, clothes, accessories, etc): I will only ship items via Registered Shipping with tracking and delivery notice.
Magazine: The only exception is Blythiful Magazine(s), which I can send via “green mail”. It’s a speedy non trackable mail. I will NOT give refunds on no-shows if you choose this shipping method, which will be included in the magazine’s asking price. If you want tracking, you can pay the difference only. Shipping times are similar for either method.
Tracked shipping goes up to 2kg, be it to Portugal, Europe, USA or rest of the World.
Heavier than 2kg items can be shipped via “Parcel” (Encomenda) or “Parcel Express” (Encomenda Express), but they have specific rules: you have to pick them up at the nearest Post Office and you have a certain amount of days to do so. After this time elapses. the package is either returned to me or forwarded to a new address (and shipping needs to be paid in FULL again to have it returned or redelivered) or the package is considered abandoned by you in favour of the PO.
I will NOT be liable for you not picking up the package. In either case, refunds are not possible, as I did my part.
I will always do everything in my power to accommodate all your needs to give you the best experience, so please work with me.
You can please contact me about the item(s) you’re interested in and I’ll give you a shipping quote.
Registered with tracking takes 1-2 days to arrive in Portugal and up to 7 days to the rest of the World.
Express takes 1 to 2 days to arrive anywhere. According to the CTT Portugal.